Refund policy
Return and Refund Policy
Last Updated: 2024-03-01
Thank you for shopping at Staffan Odenhall. We take great pride in the quality of our posters, and your satisfaction is our top priority. If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 14 days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Please contact our customer service team at info@staffanodenhall.com to initiate a return. Provide your order number and the reason for the return. We will guide you through the return process.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
Damaged or Defective Items
In the rare case that you receive a damaged or defective item, please contact us immediately at info@staffanodenhall.com. We will work with you to arrange a return, replacement, or refund.
Contact Us
If you have any questions on how to return your item to us, contact us at info@staffanodenhall.com.
Address for Returns:
Staffan Odenhall
Müldersvägen 4
147 43 Tumba
Sweden
Governing Law
This Return and Refund Policy is governed by the laws of Sweden.
Changes to This Policy
Staffan Odenhall reserves the right to update or change this Return and Refund Policy at any time. Changes will be effective immediately upon posting to our website.
Thank you for shopping at Staffan Odenhall!